Shipping Policy

All items are pre-made and ready to ship. Orders are processed quickly and handled with care.

Order Processing

Orders typically ship within 24–48 hours after purchase, excluding weekends and holidays.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Shipping Origin

All orders ship from Hawaii.

Despite the distance, shipping from the islands is generally fast and reliable.

Estimated Delivery Times

Delivery times may vary slightly based on carrier, weather, and location, but typical transit times are:

  • Hawaii: Often next business day
  • West Coast (including California): Approximately 3–5 business days
  • Central U.S.: Approximately 4–6 business days
  • East Coast: Approximately 4–6 business days

Please note that these are estimates, not guarantees. Carrier delays or weather-related disruptions may occasionally extend delivery times.

Shipping Cost

We offer free standard shipping on all orders.

Optional Shipping Upgrades

If you would like additional services such as:

  • Shipping insurance
  • Signature confirmation / certified delivery

Please contact us before or immediately after purchasing. Additional shipping costs for these services will be invoiced separately.

Orders will ship once any additional shipping invoices are paid.

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout.

We are not responsible for delays, loss, or delivery issues caused by incorrect or incomplete address information.

Lost or Delayed Packages

Once an order has been handed off to the carrier, delivery timelines and handling are outside our control. If a package is delayed or appears lost, we will assist in communicating with the carrier whenever possible.

Questions

If you have questions about shipping, delivery timing, or optional upgrades, feel free to reach out before placing your order. We’re always happy to help.